Privacy Policy

This Privacy Policy explains how Alexander Storage Units (“we”, “us”, or “our”) collects, uses, and protects your information, including how we handle SMS messaging in compliance with A2P/10DLC requirements.

Business Information

Business Name: Alexander Storage Units
Address: 86 Cooper Road, Alexander, ME 04694
Email: help@alexandersu.com
Phone: (207) 306-7706

1. Information We Collect

Personal Information You Provide

We may collect the following information when you contact us, rent a unit, or submit a form:

• First and last name
• Mailing address
• Email address
• Mobile phone number
• Billing and payment-related details
• Any additional information provided through communication

Mobile Phone Numbers for SMS

When you provide your mobile number, we may use it to send SMS messages related to your account, such as payment reminders, access instructions, or service updates.

Automatically Collected Information

Our website may collect basic technical data such as IP address, browser type, device details, and general usage information.

2. How We Use Your Information

• Process and manage rental agreements
• Respond to inquiries and provide customer service
• Send SMS notifications and updates
• Improve our services and website
• Send optional reminders or updates where permitted

3. SMS Messaging Terms (A2P/10DLC)

By providing your mobile phone number, you consent to receive text messages from Alexander Storage Units. These may include account updates, billing reminders, access instructions, and other service-related messages.

Message frequency may vary. Standard carrier message & data rates may apply.

Opt-Out Instructions

You may opt out of SMS messaging at any time by replying STOP. To receive help, reply HELP. You may also contact us directly at help@alexandersu.com or (207) 306-7706.

We do not sell or share your SMS consent or phone number with third parties for their marketing purposes.

4. Information Sharing

We do not sell, rent, or lease your personal information. We may share information only with:

• Trusted service providers (billing, communication, storage software)
• Legal authorities when required by law
• Parties needed to protect our business, property, or customers

5. Data Security

We use reasonable security measures to help protect your information. No method of storage or transmission is completely secure.

6. Cookies & Tracking

Our website may use cookies to improve performance and user experience. You may control cookies through your browser settings.

7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from anyone under 18.

8. Your Rights

You may request updates or corrections to your information, opt out of SMS, or ask us to limit or delete certain information where permitted.

9. Policy Updates

We may update this policy periodically. Continued use of our services after updates means you accept the revised policy.

10. Contact Us

Alexander Storage Units
86 Cooper Road, Alexander, ME 04694
Email: help@alexandersu.com
Phone: (207) 306-7706

Last Updated: March 2025